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Customer Guarantee: Pre-orders
All customer orders are taken with great care to ensure accuracy of information. To place a custom order, please call 610-272-2511 or email: firstname.lastname@example.org You can also please feel free to use the form below and someone will respond to your request.
All proceeds taken in advance for any and all pre-ordered items (barrels, actions, barreled actions, current sales, ect…) will be held in in escrow and paid directly to supplying vendors for all parts necessary to complete customer orders. This will ensure that at no point will the customer need to be concerned about misappropriation of funds where their orders are concerned. Honesty and integrity have got to be cornerstones of any successful business,
Custom orders can be cancelled at any time, however depending how far along in the work queue the order has progressed, requested returns may be subject to restock fees or partial refunds. This happens very infrequently, however these circumstances will be handled on a case by case basis. We certainly understand that “things” happen in daily life that may cause a financial burden and require orders to be cancelled for one reason or another, and we want to be there to help as best we can.